Accessibility

Accessibility Statement

The Investment and Development Agency of Latvia (LIAA), in accordance with the Cabinet of Ministers Regulations No. 445 of 14 July 2020 “Procedure for Institutions to Publish Information on the Internet” (hereinafter – Regulations No. 445), is committed to making its website accessible.

This accessibility statement applies to the website:

National Business Development Platform - http://www.business.gov.lv

A simplified accessibility assessment has been carried out for this website. The method used – “Guidelines for assessing the impact of compliance with accessibility requirements for institutional websites and justification of disproportionate burden” prepared by the Ministry of Environmental Protection and Regional Development.

How accessible is this website?

The National Business Development Platform partially complies with Regulations No. 445 due to the reasons mentioned below.

Non-compliance with the requirements set out in Regulations No. 445

Non-compliance has been identified in the main navigation check, basic structure check, keyboard accessibility and visual focus check, image alternative text check, heading structure check, and color contrast check (it is not possible to navigate the website using the keyboard only; some heading levels are missing within sections of the website).

The website was launched in October 2021 and is continuously being improved. The accessibility issues have been identified and are planned to be resolved.

Some elements of the website that do not meet the testing criteria have already been submitted for development. These will be addressed in the next stage of work once the core services are completed. Elements that can be corrected by content editors will be updated by December 2024.

For example, some images lack alternative text, which means that users who rely on screen readers cannot access the information conveyed by those images. This does not comply with the robustness principle outlined in point 22.4 of the Regulations. The addition of alternative text to images has been initiated.

The tested sections contain no audio or video content. However, for video content elsewhere on the site, subtitles are not provided. The possibility of providing alternative descriptions needs to be evaluated.

The alternative text provided for illustrative images could be more detailed and will be improved.

This website was assessed on 31.12.2023. The assessment was carried out by Dita Plazibat, Senior Project Manager of the Communication and Information Department.

Document confirming the assessment: Accessibility Evaluation.

Accessibility Alternatives

To receive content that is currently not accessible in another format, we offer the following alternatives. Accessibility issues related to contrast can be resolved using browser plugins.

Feedback and Contact

We are continuously working to improve the accessibility of this website.

If you notice any issues not mentioned in this statement or wish to receive inaccessible content in an alternative format, please contact us:

By email: helpdesk@business.gov.lv

By phone: +371 67039499

Address: Pērses iela 2, Rīga, LV-1442

We will review your request and respond within 7 days.

Submitting Complaints

The department responsible for the accessibility of this website is the “Communication and Information Department”.

By email: helpdesk@business.gov.lv

By phone: +371 67039499

The person responsible at the supervising authority is Dita Plazibat.

If we have not adequately responded to your submission or complaint regarding the accessibility of website content, you have the right to submit a complaint to the Ombudsman of the Republic of Latvia:

Ombudsman’s Office: Baznīcas iela 25, Riga, LV-1010

Phone: +371 67686768

Email: tiesibsargs@tiesibsargs.lv

https://www.tiesibsargs.lv/lv/pages/kontaktinformacija

This statement was prepared on 30.01.2022.